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FAQ

HOW DO I ORDER ON YOUR WEBSITE?
 Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?
Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
DO YOU SHIP INTERNATIONALLY?
Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
I ORDERED TWO PRODUCTS, BUT RECEIVED ONLY ONE. WHAT's HAPPENING?
Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.
HOW CAN I CHANGE MY SHIPPING ADDRESS?
By default, the last used shipping address will be saved into to your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.